Finding a CDMO's first U.S. sales leader
Challenge: A European contract development and manufacturing organization needed its first U.S.-based hire. The Head of Sales had to build a market strategy and win clients personally, with no U.S. sales team or client base to inherit. Most senior candidates were already managing teams. The people still prospecting often lacked the experience to build a U.S. operation from scratch.
Solution: We mapped companies of a similar size and looked beyond job titles. Conversations with candidates at different levels helped us find someone who could set the strategy, do the day-to-day business development and work independently.
Timeline: Two months to shortlist; four months to hire. Time-zone differences and European summer holidays extended the process.
Result: The candidate settled into the role quickly. The client is considering further U.S. expansion and plans to return to Surf Search for its next hires.