JOB SUMMARY:
This is a management position where the employee plans and directs activities with development, application, and maintenance of quality standards for industrial processes, materials and products to ensure continuous steel processing production consistent with established standards, customer specifications, and production goals for a single site steel processing plant. The employee serves as the management representative for the ISO 9001 quality system and technical consultant for the sales department.
EDUCATION/EXPERIENCE:
- College/University Degree Preferred;
- High School Diploma/GED Required;
- Three-to-Five (3-5) Years Related Quality Assurance Experience; or equivalent combination of Education and Experience;
- CQE or CMQ preferred;
- Minimum 2 years ISO 9001 experience required;
- Minimum 2 years Steel Service Center experience preferred;
- FMEA experience preferred
RESPONSIBILITIES:
- Work with and communicate with the ISO 9001 auditor as the management representative for the ISO 9001 quality system
- Schedule and prepare for annual ISO 9001 audits and correct any findings generated by the audits
- Review quality issues with the management team during management review meetings
- Collaborate with plant manager to perform internal audits, correct findings and submit required reports
- Maintain ISO 9001 system, create and update policies, procedures, and work instructions
- Provide technical support for sales department and provide technical problem-solving for customers’ support issues
- Review and approve all outside process orders for accuracy and ensure that steel applied meets all specifications of steel ordered
- Generate corrective actions for all credits
- Generate preventative actions and continuous improvement projects
- Correct internally-caused steel procession nonconformities
- Attend corporate training sessions to acquire innovative procedures to maintain contemporary quality assurance/ISO procedures
- Perform any other related duties as assigned by the executive or senior management
