Vice President of Operations

Responsible for managing all aspects of operating a homebuilding company including but not limited to: sales management, production, land acquisition, permitting, purchasing, service and administration. This position will also be responsible for helping to maintain and enforce corporate policies and procedures as established by executive management. They will be the right hand person to the CEO and oversee the Project Management team. 

Duties And Responsibilities

Administrative

• Manages sales, permit, starts, warranty, and closings for single family homes.
• Manages/oversees multiple project managers and help implement efficiencies to improve:
• Customer satisfaction, quality control, reduce build and permit times, reduce overall construction costs, increase profitability, assist with increasing land position, improve our employee and customer experience.

Operations

• Oversees day-to-day company operations.
• Defines and implements operations strategy, structure, and processes.
• Maintains a working knowledge of all phases of operations.
• Monitors performance to proactively identify efficiency issues and propose solutions.
• Coordinates support to operations throughout the business.
• Interview, hire, train, and mentor the operations management team.
• Provides regular performance updates to the senior leadership team.
• Review and implement quarterly and annual budgeting process and goals.

Production

• Participates with the production department by attending production meetings, reviewing closing schedule, and any other pertinent information.
• Conducts weekly closing/operation meetings to confirm status updates.
• Maintains community documents inclusive of lot availability plans and product types.
• Provides consistent and competent supervision to Production Managers in the development of project work plans and the management of project budgets.
• Conducts periodic site visits to support the team and provide a quality assurance check on services provided by staff and sub-contractors in order to help ensure a positive customer experience.
• Co-develop and maintain division relationships with third-party construction industry professionals for the purpose of securing cost verifications and passing inspections.
• Monitor customer care items to meet company requirements.
• Responsible for achieving excellent scores in both customer satisfaction and buyer recommendation
• Enforces all safety policies and procedures.

Goals/Expectations

Achieve Sales, Starts, Settlement, and profitability benchmarks each year while keeping high customer satisfaction ratings.

Required Education And Experience

• 4 year College degree in a business-related field required.
• A minimum of 5 years’ experience in homebuilding/ /real estate experience.
• Minimum of 3 years supervisory experience in operations or related field.
• Multi-team management experience.
• Must be willing to travel throughout the region.

Skills And Abilities

• General knowledge of construction practices.
• Strong business acumen with a broad understanding of fundamental business principles.
• Analytical problem-solving skills with an impeccable attention to detail.
• Ability to set overall strategy and drive process improvement.
• Ability to work cooperatively and communicate effectively with a diverse group of staff, clients and stakeholders.
• Proficiency in Microsoft Office (Outlook, Excel).