Job Purpose:
The Sales Representative is responsible for driving sales by acquiring new customers, maintaining current customers, creating long-term, profitable sales growth, and overseeing competitive bids.
This is a hybrid-position: remote, office (Franklin, PA), and travel.
Wage includes base salary plus commission. Base $40-42k and total comp of $60k-$80k+
Duties and Responsibilities:
- Drive sales
- Build customer relationships and customer outreach
- Provide excellent customer service
- Sales Call Reports
- Lead On Time Shipping committee meetings
- Assemble weekly sales team minutes
- Contract renewals
- Answer customer concerns
- Establish and maintain continuous improvement (2 Second Lean), problem solving (KATA technique), and Root Cause analysis
- Maintain ISO 9001:2015 departmental standards
Qualifications:
- Bachelor’s degree or equivalent
- 5 years’ experience in sales and customer service
- Understanding of the sales process and dynamics
- Professionalism, patience, and a “people first” attitude
- Strong customer service and interpersonal skills
- Strong communication skills, both written and verbal
- Works well independently and in a team environment
- Self-motivated, fast learner, exceptional problem-solving abilities
- Efficient multi-tasker in fast-paced, changing environment
- Proficient in MS Word, Excel, and Outlook
- Zoom, Skype, and MS Teams skills
- Experience with CRM and SAGE a plus
Working Conditions:
- Office
- Mill environment
- Travel
Physical Requirements:
- Ability to sit for extended periods of time
- Ability to occasionally stand or walk
- Ability to lift items (occasionally more than 10 lbs.)
- Various repetitive motions – typing
Essential Job Functions:
- New customer acquisitions
- Increase current customer accounts
- Quote pricing to customers
- Develop new customer accounts and relationships
- Assist VP of Sales as needed
- Prepare shipments for invoicing
- Enter PO’s formula for ship date
- Provide certifications required for POs
- Allocate Pos and pick sheets for shipping
- Research galvanized Pos for ready-to-ship
- Consignment orders/end-of-month consignment floor count balance
- Scan invoices
Machines/Equipment used for Position:
- Computer/Scanning Equipment
- iPad
- Fax/scan equipment
- Phone
- Personal Vehicle for travel
