Sales Engineer

Daily Responsibilities:

• Manage the community sales email address, responding to requests from plumbing contractors and MEP firms.

• Quote pump systems based on bid documents and pump schedules provided by plumbing contractors.

• Select and design pump systems for MEP firms based on project parameters (fixture counts, building heights, hydrant flow test results).

• Process purchase orders for pump systems and components after engineer approval.

• Follow up with factories on order status, and resolve shipping issues.

• Facilitate startup requests by sending forms to contractors and service managers, and addressing any issues during startup.

• Handle inquiries for replacement equipment from jobs that are 10-15 years old.

• Collaborate with the service department on post-installation issues and warranty claims.

Travel Expectations & Association Meetings – This is primarily an inside sales role but does have some outside sales activities (all compensated for – including overtime pay)

• Attend association meetings (ASPE, ASSE, ASHRAE) 2-3 times a month, often in the evenings, with all expenses paid and overtime compensation.

• Manufacturer Visits: Travel out of state for training by factory directly on products about five times a year. Manufacturers are located in Wisconsin, Florida, upstate New York, Indiana, and California.