Personal Lines Account Manager

Note: This position requires employees to be on-site five days a week at the Ocean Springs, MS office. Remote will be considered for the right candidate.

Note: You must have an active Property & Casualty Insurance License and a minimum of 3 years of experience in personal lines insurance. If you do not meet this requirement, please do not schedule a call, as it will be canceled.

**Base salary for this role ranges from $50,000 to $60,000, with on-target earnings (including commissions) of approximately $72,000.**

About Our Client

Our client is a well-established insurance agency serving individuals and families with comprehensive personal insurance solutions. They are known for building lasting client relationships through exceptional service and customized insurance strategies. With a collaborative and team-driven environment, they pride themselves on professionalism, integrity, and responsiveness.

Job Description

• Manage a book of personal lines insurance clients (auto, home, renters, umbrella)
• Provide high-quality service via phone, email, and in-person communication
• Process policy renewals, endorsements, cancellations, and coverage changes
• Resolve billing, underwriting, and claims-related issues with carriers
• Advise clients on policy options and coverage enhancements
• Maintain accurate client records in agency management systems
• Cross-sell other lines of insurance when appropriate
• Ensure all actions comply with agency procedures and insurance regulations

Qualifications

• Active Property & Casualty Insurance License required
• Minimum of 3 years in a personal lines insurance role required
• Familiarity with auto, home, renters, and umbrella policies
• Strong verbal and written communication skills
• Proficiency in Microsoft Office and agency management software (AMS360, Applied Epic, or similar)
• Strong attention to detail and customer service mindset

Why This Is a Great Opportunity

• Stable, client-focused insurance agency with a great reputation
• Supportive team and positive company culture
• Growth potential within the agency
• On-site role with consistent hours and work-life balance