• Posted on: Oct 21, 2024
  • Location: Greenville, NC
  • Job ID: e46fd0d2
  • Type: Full Time
  • Posted on: Oct 21, 2024
  • Location: Greenville, NC
  • Job ID: e46fd0d2
  • Type: Full Time

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Job Description:

We are looking for a compassionate and detail-oriented Patient Navigator to join our team. As a key liaison between patients and healthcare staff, you will ensure a smooth patient experience by providing support and assistance throughout their visit. Your work will contribute to improving patient satisfaction and coordinating services for diagnostic and biopsy appointments. This is a weekend position with hours every Saturday from 8 AM to 8 PM.

Key Responsibilities:

Patient Assistance & Coordination:

  • Escort patients to the changing area and ensure they feel comfortable.

  • Track patient flow and monitor those currently in changing areas.

  • Assist with obtaining and confirming physician’s orders as needed.

  • Help schedule follow-up appointments for diagnostic or biopsy patients.

  • Work closely with biopsy and BIC coordinators to streamline services.

  • Communicate with staff regarding patient needs and appointment coordination.

Facility Maintenance & Supplies:

  • Maintain cleanliness and stock dressing rooms with necessary supplies.

  • Handle laundry tasks, including sending and receiving dry cleaning.

  • Notify staff of supply needs to ensure smooth operations.

Qualifications:

  • Education: High School diploma or GED required.

  • Experience: Clerical or clinical experience preferred but not required.

  • Skills: Strong interpersonal and organizational skills, with the ability to maintain a positive and professional demeanor.

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