Field Service technician Remote

Overview:
We are seeking a skilled and motivated Service Technician to join a growing team in the sheet metal machinery industry. This role is ideal for individuals who enjoy hands-on work, problem-solving, and providing exceptional technical support. You will work with advanced equipment used for bending, rolling, cutting, and forming metal, ensuring optimal performance and customer satisfaction. Candidates must have experience with Installing, troubleshooting, repairing, maintaining electrical, mechanical, hydraulic, and pneumatic systems as it applies to sheet metal fabrication equipment incompliance with all plant policies and procedures.

Responsibilities:

• Install, troubleshoot, repair, and maintain electrical, mechanical, hydraulic, and pneumatic systems on sheet metal fabrication equipment.
• Provide effective technical assistance and warranty support for in-field equipment.
• Deliver phone-based technical support to customers via Help Desk.
• Perform preventive and predictive maintenance tasks.
• Read and interpret diagrams, schematics, operation manuals, and manufacturer specifications.
• Operate hand tools, power tools, precision-measuring devices, and electronic/electrical test instruments.
• Train customers during installation and ensure proper machine operation.
• Collaborate with team members to support organizational growth.
• Uphold core values of professionalism, adaptability, and teamwork.

Requirements:

• Ability to travel frequently (domestic and occasional international).
• Must be able to lift 50 lbs and work in varied environments.
• Valid U.S. work authorization and driver’s license.
• Ability to obtain a U.S. passport within 60 days.
• Strong troubleshooting skills across electrical, mechanical, hydraulic, and pneumatic systems.
• Comfortable reading schematics and technical documentation.
• Experience with machine installation and commissioning preferred.
• Excellent communication and customer service skills.

Preferred Location:

Candidates should live within approximately one hour of a major airport such as:

• Atlanta (ATL)
• Dallas/Fort Worth (DFW) or Houston (IAH)
• Chicago (ORD)
• Miami (MIA), Orlando (MCO), or Fort Lauderdale (FLL)
• Seattle (SEA)
• Salt Lake City (SLC)
• Detroit (DTW)

Why Join Us?

• Work with cutting-edge technology in a dynamic industry.
• Opportunities for growth and professional development.
• Collaborative team environment that values innovation and sustainability.