Field Service Manager

Field Service Manager – Power & Electrical Infrastructure (Livermore, CA)

Compensation: $130,000–$150,000 + Bonus
Full-Time | Leadership | Regional Field Operations

A rapidly growing power-infrastructure services organization is seeking a servant-minded, action-oriented Field Service Manager to lead a high-performing field operations team. This is a key leadership role for a mission-critical business supporting utilities, industrial facilities, renewable energy, hospitals, municipalities, and other essential sectors.

If you value safety, excel at coaching and developing people, and enjoy improving systems, workflows, and service delivery—this is a standout opportunity to make a meaningful impact.

Position Overview

The Field Service Manager oversees a field-based business unit responsible for delivering high-quality electromechanical and power-services work across a diverse customer base. This leader will drive operational excellence while fostering a culture centered on safety, teamwork, integrity, and continuous improvement.

This position requires strong leadership, analytical thinking, and the ability to collaborate effectively across technical and operational teams.

Key Responsibilities

Leadership & Team Development

• Build, mentor, and develop a high-performing field service team

• Foster a culture grounded in safety, accountability, and continuous improvement

• Lead recruiting, onboarding, talent retention, and workforce planning

• Conduct performance reviews, coaching sessions, and professional development

• Remove barriers to technician success and model servant leadership

Field Service Operations

• Lead a field service business unit to achieve safety, quality, utilization, and customer-satisfaction targets

• Oversee day-to-day field execution and ensure service delivery excellence

• Manage and optimize labor, tools, vehicles, and field resources

• Coordinate with scheduling, project management, engineering, and service leadership

Strategic Planning & Continuous Improvement

• Identify market and operational trends to strengthen field operations

• Apply Lean/Six Sigma and structured problem-solving methodologies

• Implement process improvements to enhance cost, margin, efficiency, and scalability

• Support organizational design initiatives and long-term operational planning

Customer & Stakeholder Engagement

• Build and nurture strong long-term customer relationships

• Participate in site visits, job walks, presentations, and technical discussions

• Support scope development, quoting, and proposal efforts

• Serve as a liaison between field personnel, leadership, and customers

Financial Leadership

• Analyze financial and operational KPIs to drive performance

• Improve labor utilization, cost control, productivity, and margin

• Support forecasting, budgeting, and strategic planning

• Ensure accurate reporting, documentation, and compliance

Qualifications

• Bachelor’s degree in Engineering, Supply Chain, Operations, Business, or related field preferred

• 5+ years of leadership or operations experience in power systems, electrical services, industrial services, or field service management

• 3+ years of Lean / Six Sigma / continuous-improvement experience preferred

• Experience overseeing large-scale or multi-disciplinary technical projects

• Strong communication, leadership, planning, and decision-making skills

• Valid driver’s license with 3+ years of safe driving history

• MBA or Lean certification a plus

Ideal Candidate Profile

You are likely to excel in this role if you:

• Lead with integrity and promote a safety-first mindset

• Enjoy developing and mentoring field teams

• Thrive in a fast-paced, customer-focused service environment

• Are an analytical thinker who enjoys improving processes and operations

• Communicate well across all levels of an organization

• Maintain a growth mindset and continuously seek improvement

• Adapt well to evolving business needs and field-service dynamics