Enterprise Account Director

This is a high-impact, quota-carrying role where you’ll own a portfolio of Fortune 1000 customers and be instrumental in driving growth through upsells, cross-sells, and account optimization.

What You’ll Be Doing:

• Account Growth Strategy – Develop and execute strategic account plans to expand footprint within existing enterprise customers.
• Relationship Development – Build long-term, trusted partnerships with senior stakeholders, understanding their business objectives and aligning our solutions accordingly.
• Value Expansion – Identify opportunities to introduce new use cases, product features, and services that deliver additional value.
• Executive Engagement – Lead regular executive business reviews and strategic planning sessions to reinforce our client’s value proposition and uncover new opportunities.
• Collaboration for Success – Partner closely with Customer Success, Product, and Marketing to deliver a seamless customer experience and ensure successful expansion initiatives.
• Forecasting & Reporting – Maintain accurate account plans, pipeline visibility, and revenue forecasts, sharing updates and insights with leadership.
• Customer Advocacy – Empower and mobilize clients as references, case study participants, and champions within the legal tech community.
• Market Expertise – Stay current on legal industry trends, procurement priorities, and customer challenges to inform account strategies.

Candidates in Central and Eastern time zones are preferred.

Who You Are:

You have…

• 5+ years of experience in enterprise SaaS account management, customer growth, or consultative sales with at least 3+ years selling to corporate legal departments.
• A proven ability to expand revenue within large, complex organizations through strategic account development.
• A strong executive presence and experience engaging General Counsels, CLOs, and senior legal ops leaders.
• A consultative approach to identifying customer needs and designing tailored solutions.
• Excellent communication, planning, and presentation skills.
• A track record of working cross-functionally to deliver customer success and revenue impact.
• You are comfortable representing our client in person with senior stakeholders, including traveling for onsite client meetings and key account engagements.
• Experience thriving in fast-paced, high-growth SaaS environments.

Bonus Points if you have:

• Experience with value-based selling methodologies (e.g., Challenger, MEDDIC).
• Prior success in account-based selling or expansion roles with multi-product portfolios.
• Familiarity with legal procurement, legal pricing and spend management.