Engineering — Team Leader #2 position in USA
ENGINEERING TEAM LEADER- LIGHTING
Location – Pittsburgh, PA (Ideal), Remote (for the right candidate)- Lighting experience
Purpose:
• Lead our North American engineering efforts as a player-coach
• Set the standard for customer service with our specifiers; ensuring that all of their needs are taken care of from an engineering standpoint, whether the project is custom or off the shelf
• Drive innovation within North American and support innovation through our German and international sales teams
• Build successful relationships with our network of sales partners, supporting them to deliver quality, highly engineered solutions
• Apply your experience and talent to develop, mentor, support, and inspire your team to achieve objectives, deliver a superior level of service and ensure they are the entrepreneurial force behind our global brand.
Specific key outcomes:
1. Ensure that we are the “easiest” high end brand to do business with
2. Drive innovation and quality in all that we do; from simple product modifications to customized lighting applications.
Responsibilities:
• Work with the leadership team to drive key Annual Plan initiatives and projects as either an Interested Party, a Team member or Stakeholder.
• Providing professional answers, solutions and training to internal and to external customers involving installation Support, Commissioning, Product Modifications, Support of custom projects in the quotation and implementation stages.
o Specific to the Lighting Industry: produce lighting layouts, design documents, and application drawings.
• Represent North America to the global R and D team, ensuring alignment between activities and North American product and compliance requirements and global requirements
• Facilitate the on-time and cost-effective launch of new products & services into the North American marketplace.
• Work with all appropriate compliance organizations to ensure products meet all applicable regulations.
• Support the business to achieve each year’s fiscal goals including Sales and Margin maximization, Expense Management and to exceed budgeted EBIT.
• Build strong relationships with Sales Partners, ensuring their teams are conversant with our products and can deliver accurate brand and product representation.
• Create and effectively manage the Engineering budget.
• Ensure specification sheets align with North American specifier needs.
• Support internal production team and external supply chain to ensure products and components meet specifications and are “fit for purpose”.
• Collaborate with inside sales and marketing to launch products and projects to the North American audience and support our agent and distributor partners.
• Lead by example, support and motivate our broader team in a drive for excellence.
• Contribute to the management and direction of the business.
• Understand, promote and work within all company policies.
Qualifications:
• Bachelor’s degree preferred, ideally in mechanical engineering, electrical engineering or similar
• Supportive ‘hands-on’ leader, able to harness individual talents, and inspire a clear sense of direction.
• Excellent communication skills and a desire to serve customers – able to engage and work with people from diverse backgrounds across multiple teams.
• Able to think strategically, seek continuous improvement, and contribute at a senior level.
• Strong ability to solve problems, offer solutions and make decisions.
• Able to think creatively and innovatively.
• Excellent attention to detail and uncompromising approach to quality.
• Well-developed organizational and time management skills, with a result focus.
• SolidWorks experience required
• AGI32 or Dialux experience preferred
SOLID WORKS
Experience:
• Significant prior experience in a senior engineering role, ideally within the lighting industry.
• Strong preference for experience with engineered solutions involving customer service
• Strong technical product aptitude, ideally of lighting, electrical and associated control systems.
Travel requirements:
• Monthly opportunities to travel to trade shows throughout North America.
• Ability to travel on short notice occasionally to support installations or customer issues
• Overseas trips once or twice a year.
Personal qualities:
• Inclusive, supportive, empathetic style with the ability to win trust and credibility quickly
• Relationship builder
• Positive, energetic and motivated
• Creative and analytical
• High degree of ownership, self-initiative and follow through