The VP will work closely with business development, project management, analytics, and marketing colleagues to engage with existing and potential clients, understand their primary research needs, craft research solutions to address client needs and to deliver superior client experiences.
Responsibilities:
Sales and Account Management Team
Partner with clients to ensure project success
Ensure end-to-end client/project delivery in alignment with project team leading to high client satisfaction with project deliverables
Clearly communicate needs and expectations to project teams
Adhere to defined approaches, processes, and best practices
Follow information Security Policies
Essential Duties
Partner with Practice Leader to establish and meet goals
Partner with Practice Leader and Client Services team members to grow, nurture, and develop key client accounts through relationship building, thought leadership, and oversight on research project execution
Partner with Business Development to meet sales goals for both new and existing clients
Spearhead proposal development for client engagements in partnership with the marketing team and researchers across the organization
Partner with Insights & Strategy Team Leads to ensure the research deliverables meet client expectations
Ensure a high degree of employee engagement and positive / professionally constructive feedback
Successfully completes peer reviews on time as requested
Qualifications
Bachelor’s degree in Statistics, Marketing, Market Research, Business Management, Psychology, Sociology, Applied Economics, Political Science, or related field
10+ years professional experience
5+ years independently managing multiple custom market research projects
Understanding of market research methods with applied knowledge of primary research techniques (e.g., trade-off designs, factor analysis, driver modeling)
Demonstrated management or successful mentoring experience
Experience delegating, managing, and influencing teams and individuals
Understanding of complex market research methods
Excellent at partnering on project resources and timelines
Excellent at managing multiple relationships and priorities
Excellent at establishing and managing relationships with clients, vendors, and co-workers
