Company Profile: Situated in Raleigh, we stand as a prominent HVAC service provider dedicated to excellence, innovation, and sustainability in commercial HVAC solutions. Over the years, we have established a firm reputation built on quality service, client trust, and the integration of the latest technology in HVAC systems.
Job Overview: We are actively seeking a Commercial HVAC Service Manager to lead and ensure the smooth running of our service division. The role requires an individual well-versed in commercial HVAC systems, particularly in the servicing of large-scale equipment, complemented by an impressive managerial background.
Service Oversight & Management:
- Supervise daily activities of the HVAC service division.
- Guarantee timely and quality servicing, maintenance, and repairs of commercial HVAC systems.
- Offer hands-on expertise when servicing intricate HVAC equipment, such as chillers, boilers, and VRFs.
- Troubleshoot and provide resolutions for complex technical challenges while guiding the service technicians.
Team Leadership & Training:
- Head, train, and mentor a team of dedicated HVAC technicians.
- Promote a work environment emphasizing safety, professionalism, and ongoing training.
Customer Relationship Management:
- Forge and maintain relationships with clients to understand and meet their HVAC service needs.
- Efficiently handle any service-related complaints or concerns to ensure client satisfaction.
Estimation & Financial Oversight:
- (If involved in estimation) Use industry experience to offer accurate service estimates to prospective clients.
- Oversee service-related finances to assure profitability and cost management.
- Residency in or near Raleigh, NC is a must.
- Proven and stable work history.
- A minimum of 3 years in commercial HVAC service management.
- Over 10 years of in-depth commercial HVAC experience, especially in servicing large equipment like chillers, boilers, and VRFs.
- HVAC service estimating experience is an added advantage.
- Strong leadership, interpersonal, and communication abilities.
- Capacity to thrive in dynamic situations and maintain client satisfaction.
- Competitive remuneration package.
- Comprehensive health and dental coverage.
- Opportunities for advanced training and professional growth.
- A collaborative and progressive working environment.