Our client has an exciting opportunity for an experienced front of the house restaurant manager in Key West, Fl.
Responsibilities
• Manage all areas of operations for including marketing and human resources,
while ensuring the Company’s standards of quality, service, and operations are
maintained.
• Manage operations during scheduled shifts that include daily decision-making,
staff support, scheduling, planning while upholding standards, product quality,
and cleanliness.
• Frequently interacts with guests to ensure they receive a great experience;
follow up on any issues and complaints they may have.
• Ensures all newly hired team members follow and complete their appropriate
training plan, including required electronic paperwork.
• Maintain an accurate and up-to-date manpower plan of Department staffing
needs.
• Prepares schedules and ensures that their department is staffed for all shifts.
• Staff, train, and develop their department’s hourly team members through
ongoing feedback and coaching, the establishment of performance expectations
and by conducting performance reviews on a regular basis.
• Identify operational opportunities to build sales and control costs; develop and
implement plans to address opportunities (i.e., R&M, marketing).
• Perform liquor, wine, and beer check in to ensure proper invoicing.
• Ensure proper security procedures are in place to protect team members’,
guests’ and Company assets, including security of beer walk-in, liquor room,
store room, freezer and office.
• Prepare shift reports.
• Directly supervise team members, coaching, correcting behaviors as needed,
and providing recognition to continuously improve performance.
• When acting as Manager on duty, oversee all of the restaurant’s operations, and
conduct root cause analysis as needed to guarantee operational efficiency and
excellent guest experience.
• Ensure great food is served to every guest through managing all team members.
• Manages inventory efficiently, accurately, and in a cost-effective manner.
• Fosters open communication with BOH and FOH staff.
Requirements
At least 2 years experience working in a full service Restaurant as a Manager
Bachelor’s Degree preferred
Restaurant Managers must possess superb communication and customer service skills necessary to connect
with a diverse customer base and motivate a top-performing team. Our ideal
Restaurant Manager is a flexible and customer-focused employee who thrives on a
somewhat chaotic work environment. You must also have strong organizational skills
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