Job Title: Quality Manager
Location: Mason City, IA
Salary: $90-120K
Job Summary: Lead the company’s quality functions to include the development, implementation and maintenance of a strategic quality plan. Position will lead the development and implementation of appropriate standards, policies, procedures, specifications, people practices and training initiatives that govern quality activities encompassing all phases company processes.
Job Responsibilities:
· Establish, implement, and maintain a quality system.
· Maintain quality system to ensure compliance to ISO 9001.
· Establish quality requirements with customers and suppliers/
· Establish effective working relationships with our customers and suppliers and lead initiatives to resolve customer and supplier quality problems in a timely manner.
· Support the advanced product quality planning (APQP) process.
· Assist in the development of processes to acquire and analyze data.
· Manage the customer return material authorization (RMA) process and decrease customer returns through internal improvements and supplier improvements.
· Plan, promote and organize training activities related to product quality.
· Sets KPI’s and ensures quality performance metrics are being met for the plant.
Education & Experience: