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Job Title: Quality Engineer
Job Summary:
The quality engineer is responsible for investigating and troubleshooting product and process related
issues while acting as a liaison between us and its external customers.
Supervisory Responsibilities:
 None.
Duties/Responsibilities:
 Investigate problems and develop disposition and corrective actions for recurring discrepancies.
Recommend corrective actions, dispositions and modifications.
 Develop and implement program quality plans, programs, and procedures using statistical
quality control statistics, lean manufacturing concepts, and Lean-Six Sigma tools and analyses.
Lead and/or participate in quality process improvement projects.
 Facilitate and lead effective 8D investigations by coordinating cross-functional problem-solving
teams.
 Train plant staff on quality procedures.
 Perform routing go-and-see, FPLP approval, and layered process audits.
 Update work instructions and critical documentation such as PFMEAs, control plans, and E
Dockets as necessary.
 Perform material testing and diagnosis/recommendations for purchased products exhibiting
either poor quality or poor performing characteristics.
 Provide customer requested documentation of claim details.
 Follow established process for handling customer deductions forwarded by accounts receivable.
 Serve as neutral party between customer and organization in claim investigation.
 Other duties, as assigned.
Required Skills/Abilities:
 Demonstrated experience in developing and/or updating control plans and FMEA’s.
 Experience with researching and issuing corrective actions.
 Strong written, verbal and telephone communication skills.
 Strong customer service skills
 Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and
function specific software.
 Strong attention to detail & organizational skills.
 Strong technical aptitude.
 Some travel may be required (<5%)
REV 8/23/2022
Education and Experience:
 Bachelor’s degree in engineering or relevant work experience
 2 or more years technical experience needed, automotive a plus.
 Lean/ Six Sigma green belt or higher a plus
 ASQ CQE/CQM a plus
Physical Requirements:
Must be able to work on your feet on the plant floor for extended periods
Prolonged periods of sitting at a desk and working on a computer.
Must be able to perform minor heavy lifting
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