Plumbing Service Technician

Company Overview:

We are a leading and rapidly growing plumbing company servicing Orange County. We pride ourselves on our exceptional service and customer satisfaction. We are seeking a skilled Plumbing Service Technician with a strong work ethic and high integrity to join our dedicated team.

Job Summary:

The Plumbing Service Technician will maintain, repair, and install plumbing systems in various settings, including commercial properties and homeowner associations (HOAs). This role is fast-paced and requires a detail-oriented professional with comprehensive expertise in the plumbing field.

Requirements:

• Minimum of 5 years of experience as a Plumbing Service Technician.
• Commercial or HOA experience is preferred.
• Must possess a breadth of expertise and not be specialized in any singular plumbing discipline.
• Reputation for being high integrity, hard-working, fast-paced, and attentive to detail.
• Comfort with a commission structure is preferred; however, this is not a sales-oriented role.
• Must have a complete set of personal tools required for plumbing tasks.
• Ability to pass DMV, background, and drug tests.

Responsibilities:

• Diagnose, repair, and install various plumbing systems in commercial and residential environments.
• Perform regular maintenance of plumbing systems to ensure optimal functionality.
• Read and interpret blueprints, schematics, and technical manuals as needed.
• Work collaboratively with team members and communicate effectively with clients, ensuring high levels of customer satisfaction.
• Ensure compliance with local, state, and federal plumbing codes and regulations.
• Maintain a clean and organized work environment, including caring for and maintaining company vehicles and tools.
• Complete paperwork, reports, and documentation in a timely and accurate manner.
• Provide exceptional customer service by addressing customer concerns and answering questions courteously and professionally.

Skills and Abilities:

• Excellent problem-solving skills and mechanical aptitude.
• Strong interpersonal and communication skills.
• Ability to work independently and manage time effectively.
• Able to work in physically demanding conditions, including lifting heavy objects, working in confined spaces, and standing for extended periods.
• Ability to respond to emergency calls outside of regular business hours when necessary.

Education:

• High School Diploma or equivalent required.
• Valid plumbing certification or license in the state of California is preferred.