• Posted on: Jul 26, 2023
  • Location: Odessa, TX
  • Job ID: 614ea256
  • Type: Full Time
  • Category: Management
  • Posted on: Jul 26, 2023
  • Location: Odessa, TX
  • Job ID: 614ea256
  • Type: Full Time
  • Category: Management

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Busy Insurance Agency looking for a Customer Service Representative. Detailed oriented, excellent phone skills, able to multitask, efficient, preferably knowledgeable in all lines of insurance, prior management skills. 
 

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.

Requirements

  • Ability to obtain or posses an active Property/Casualty Insurance license
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Professional phone etiquette.
  • Great Customer Service Skills.
  • Problem-Solving Capabilities.
  • Works well with other employees and is a team player with a positive attitude.
  • Be able to obtain or currently possess a property & casualty insurance license.
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