• Posted on: Apr 28, 2023
  • Location: Exeter, NH
  • Job ID: 12297d0d
  • Type: Full Time
  • Category: Executive
  • Posted on: Apr 28, 2023
  • Location: Exeter, NH
  • Job ID: 12297d0d
  • Type: Full Time
  • Category: Executive

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Job Summary:

Responsible for the overall operations of the laboratory.


Essential Key Responsibilities:

  • Manages day-to-day laboratory operations of the practice and establishes guidelines to prioritize work production evaluate effectiveness and improve the quality of services provided.
  • Coordinates activities of personnel engaged in collecting, testing and analyzing specimens in order to provide diagnostics information to pathologist.
  • Develops laboratory manuals, policies and procedures to improve operating efficiency and effectiveness of medical services.
  • Maintains the quality assurance program, documents annual competency assessments for technical staff, reviews testing results to ensure quality of laboratory test results, and evaluates inter lab quality control reports.
  • Routinely evaluates and monitors laboratory expenses by practice and department and implements appropriate actions based on variance to trends and budgets.
  • Responsible for recruitment, hiring, training, orientation, discipline and evaluation of technical associates.
  • Assures proper maintenance of laboratory and office equipment and approves ordering supplies and services.
  • Delegate’s authority, prioritizes work activities, resolves problems, prepares schedules, and sets deadlines to ensure timely completion of work.
  • Provides guidance, resources, and support to Physicians, management and associates in the practice.
  • Controls staffing costs and growth by evaluating staffing ratios, competencies and requirements.
  • Assists management and physician leadership in developing short and long range plans for the practice to improve the quality of services provided.
  • Assists with the development of operational plans and budgets, guides fiscal management of departments, and ensures that periodic and year-end goals are attained.
  • Works as a liaison with billing, IT and other functional areas to resolve issues promptly.
  • Ensures that all environmental issues, including biomedical and facility support, are addressed timely and appropriately.
  • Coordinates facility changes needed to add new tests or expand operations.
  • Maintains strictest confidentiality.
  • Complies with all State, Federal, professional regulations as well as company and departmental rules, polices, and procedural manuals.
  • Adherence to CAP, CLIA, State Regulations, HIPAA, Safety and OSHA Regulations.
  • Performs other duties as assigned.



  • Associates Degree in the field of Laboratory Science or equivalent under the 1988 Clinical Laboratory Improvement Amendments (CLIA) guidelines of high complexity testing.
  • State licensure, if applicable.
  • Board of Certification (BOC) by the American Society of Clinical Pathologists (ASCP).



  • Minimum of 5 years of supervisory experience.



  • Successful completion of a pre-employment visual color discrimination test.
  • Successful completion of annual education units per state licensure and/or ASCP guidelines.


  • Knowledge of CLIA regulations regarding proficiency testing, quality assurance and quality control.
  • Knowledge of clinical laboratory policies and procedures and laboratory standards to evaluate department and recommend improvement.
  • Knowledge of laboratory equipment and testing to monitor quality control checks and determine needs and evaluate equipment for purchase.
  • Knowledge of medical terminology to communicate with laboratory staff.
  • Knowledge of safety requirements to provide instructions and recognize and correct hazardous conditions.
  • Knowledge of English grammar, spelling, and punctuation.
  • Knowledge of business methods including productivity/workload analysis and scheduling.
  • Skill in performing a full range of laboratory tests and operating a variety of laboratory instrumentation and equipment.
  • Skill in using computer programs and applications.
  • Skill in personnel management and effective training sessions.
  • Skill in appropriate collection/analysis//presentation of staffing, productivity, and cost data on a routine and special-project basis.
  • Ability to analyze workload requirements and schedule personnel appropriately.
  • Ability to listen, read, understand, and follow oral, and written instruction.
  • Ability to communicate clearly and concisely.
  • Ability to identify and resolve problems.
  • Ability to establish and maintain positive relationships with employees, physicians, vendors, clients, and external agencies.


Environmental Working Conditions:

  • Laboratory Setting; exposure to communicable diseases, toxic substances, blood borne pathogens, chemical hazards and sharp instruments.


Physical Requirements:

  • Physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to stand; walk; sit; use hands to finger; handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to focus.  Requires visual acuity and normal color perception.