Inside Sales Representative

A global company specializing in infrared security devices and photoelectric sensors for Industrial Automation is looking to add an Inside Sales Representative to their team!

Responsibilities:

• Manage purchase orders, follow up on inquiries, provide lead time, and delivery schedule to customers
• Provide order and shipment status to the customer
• Contact new and existing customers to discuss and advise best products to use for specific applications
• Negotiate or adjust the pricing structure depending on the market and the exchange rate
• Prepare and submit quotes and purchase orders
• Manage inventory and participate in year-end inventory
• Pack and ship products
• Create monthly sales reports by extracting and analyzing sales data from CRM
• Coordinate with the International sales department in Japan as well as the shipping company
• Communicate with the factory to get the right product information for the specific application
• Create list price and discount structure
• Attend trade show once or twice per year
• Visit customers to evaluate needs or to promote products and services
• Create training materials and conduct product training for customers
• Provide support in product promotion efforts and campaigns

Qualifications:

• College degree preferred or relevant experience
• Knowledge of Industrial sensors or electrical background is preferred
• Knowledge of principles and processes for providing customer services
• Ability to communicate and coordinate with people outside of the organization, representing the organization to customers and other external sources
• Experience in quote preparation and order entering preferred
• Positive Attitude and willingness to learn