Oversees and maintains optimal function of the HRIS (Chronos Pro/Dimensions) , which may include installation, customization, development, maintenance, and upgrade to applications, systems, and modules.
Provides technical support, troubleshooting, and guidance to HRIS users.
Collaborates with executive leadership and HR staff to identify system improvements and enhancements; recommends and implements solutions.
Manages permissions, access, personalization, and similar system operations and settings for HRIS users.
Programs custom functions and documentation such as automated queries, filters, macros, and reports.
Compiles or assists with the acquisition of complex data reports, summaries, and logs for senior executives and HR staff.
Serves as lead representative and liaison between HR, information services, external vendors, and other stakeholders for HRIS design and implementation projects and key trainer for end users.
Ensures system compliance with data security and privacy requirements.
Maintains knowledge of trends and developments in HRIS providers, vendors, and technology.
Performs other duties as required.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Excellent interpersonal and technical support skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Familiarity with human resource policies and procedures to ensure the HRIS meets organizational needs and goals.
Ability to keep information confidential.
Proficient with Microsoft Office Suite or related software.
Thorough understanding of all areas of information systems with a highly technical understanding of at least one commercial HRIS product.
Education and Experience:
Bachelors degree in Information Technology, Human Resources Management, Business Administration, or related field required.
