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The Food Service Director’s role is to assist and support the Operations Department – by leading food service programs, and services in our stores, to ultimately generate sales and drive financial growth by maintaining and growing category margin & units.

·        Manage the food service department to provide excellent service and quality

·        Communicate with department, facility, and company leadership to achieve goals

·        Collaborate with dietitians and chefs to develop menus that are in line with market trends and deliver nutritional value

·        Provide leadership that supports a team environment that fosters morale, passion, quality, and respect

·        Demonstrate continuous ability to maintain and/or improve customer and patient satisfaction through communication, integrity, and performance

·        Lead team member recruiting, training, development, scheduling, and assignments

·        Perform daily inspections and assessments and coach and counsel team members

·        Manage inventory, ordering, vendor relationships, planning, schedules, payroll, and supplies to ensure budget compliance

·        Implement team-building initiatives to create a positive and safe work environment

·        Drive compliance with health, safety, and industry regulatory agencies

·        Other duties as assigned

Core Competencies:

·        Business Alignment – Aligns the direction, products, services, and performance of a business line with the rest of the organization.

·        Coaching & Mentoring – Enables co-workers to grow and succeed through feedback, instruction, and encouragement.

·        Communication – Listens to others and communicates in an effective manner.

·        Ethics & integrity – Earns others’ trust and respect through consistent honesty and professionalism in all interactions.

·        Leadership – Promotes organizational mission and goals and shows the way to achieve them.

·        Planning & Organizing – Coordinates ideas and resources to achieve goals.

·        Relationship Building – Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.

·        Staff Management – Manages staff in ways that improve their ability to succeed on the job.

·        Teamwork – Diplomatically handles challenging or tense interpersonal situations.