BILINGUAL SPANISH IS REQUIRED The Food Service Director’s role is to assist and support the Operations Department – by leading food service programs, and services in our stores, to ultimately generate sales and drive financial growth by maintaining and growing category margin & units. · Manage the food service department to provide excellent service and quality · Communicate with department, facility, and company leadership to achieve goals · Collaborate with dietitians and chefs to develop menus that are in line with market trends and deliver nutritional value · Provide leadership that supports a team environment that fosters morale, passion, quality, and respect · Demonstrate continuous ability to maintain and/or improve customer and patient satisfaction through communication, integrity, and performance · Lead team member recruiting, training, development, scheduling, and assignments · Perform daily inspections and assessments and coach and counsel team members · Manage inventory, ordering, vendor relationships, planning, schedules, payroll, and supplies to ensure budget compliance · Implement team-building initiatives to create a positive and safe work environment · Drive compliance with health, safety, and industry regulatory agencies · Other duties as assigned |
Core Competencies: |
· Business Alignment – Aligns the direction, products, services, and performance of a business line with the rest of the organization. · Coaching & Mentoring – Enables co-workers to grow and succeed through feedback, instruction, and encouragement. · Communication – Listens to others and communicates in an effective manner. · Ethics & integrity – Earns others’ trust and respect through consistent honesty and professionalism in all interactions. · Leadership – Promotes organizational mission and goals and shows the way to achieve them. · Planning & Organizing – Coordinates ideas and resources to achieve goals. · Relationship Building – Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect. · Staff Management – Manages staff in ways that improve their ability to succeed on the job. · Teamwork – Diplomatically handles challenging or tense interpersonal situations. |