We are seeking an e-Billing Specialist to join our team. The e-Billing Specialist will be responsible for processing computerized billing from start to finish, including narrative edits, unbilled write-offs, and distribution of month-end prebills and reports for specific timekeepers. The e-Billing Specialist will also monitor BillBlast/e-Billing systems for submissions and rejections, work with billing and collections teams to resolve e-Billing issues, and communicate with personnel and external contacts in a timely and professional manner.
Understand the start-to-finish billing process and procedures.
Understand multiple e-Billing sites and requirements.
Monitor BillBlast/e-Billing systems for submissions and rejections.
Work with billing and collections teams to solve e-Billing issues.
Communicate properly and promptly with BFCA personnel and external contacts at all times and exhibit a high level of customer service.
Process/follow-up appeals as needed.
Review invoices for OCG requirements.
Enter rates/accruals into different systems.
Problem solve and think critically.
Work independently and in a team setting.
High School Diploma, Bachelor’s Degree preferred.
Minimum of one year of accounting, financial, or client billing experience.
Typing speed of 60 WPM and 10-key machine by touch.
Proficient in Excel and Word.
Aderant/BillBlast experience is a plus.
Excellent customer service attitude.
Flexibility to work overtime as necessary.
Additional Knowledge a Plus:
Chrome River Expense Reporting.