Director of Laboratory Operations

POSITION SUMMARY

To direct the operations and administration of a pathology laboratory, comprised of several technical and specialized departments, in accordance with state and federal standards and administrative policies.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Manages day-to-day laboratory operations of the practice and establishes guidelines to prioritize work production evaluate effectiveness and improve the quality of services provided.
• Coordinates activities of personnel engaged in collecting, testing and analyzing specimens in order to provide diagnostics information to pathologist.
• Responsible for recruitment, hiring, training, orientation, discipline and evaluation of technical associates.
• Delegate’s authority, prioritizes work activities, resolves problems, prepares schedules, and sets deadlines to ensure timely completion of work.
• Provides guidance, resources, and support to Physicians, management and associates in the practice.
• Controls staffing costs and growth by evaluating staffing ratios, competencies and requirements.
• Assists management and physician leadership in developing short and long range plans for the practice to improve the quality of services provided.
• Assists with the development of operational plans and budgets, guides fiscal management of departments, and ensures that periodic and year-end goals are attained.
• Works as a liaison with billing, IT and other functional areas to resolve issues promptly.
• Ensures that all environmental issues, including biomedical and facility support, are addressed timely and appropriately.
• Coordinates facility changes needed to add new tests or expand operations.
• Maintains strictest confidentiality.
• Complies with all State, Federal, professional regulations as well as company and departmental rules, polices, and procedural manuals.
• Performs other duties as assigned.

EDUCATION / CERTIFICATION:                                                            

Bachelors of Science preferred

REQUIRED KNOWLEDGE:

• Knowledge of CLIA/CAP regulations regarding proficiency testing, quality assurance and quality control.

• Knowledge of clinical laboratory policies and procedures and laboratory standards to evaluate department and recommend improvement.
• Knowledge of laboratory equipment and testing to monitor quality control checks and determine needs and evaluate equipment for purchase.
• Knowledge of medical terminology to communicate with laboratory staff.
• Knowledge of safety requirements to provide instructions and recognize and correct hazardous conditions.
• Knowledge of English grammar, spelling, and punctuation.
• Knowledge of business methods including productivity/workload analysis and scheduling.

EXPERIENCE REQUIRED:

Six or more years of anatomical pathology experience in a managerial role within a sizeable laboratory.