Our top flight Financial Services client is looking for a Commercial Collections Specialist at their corporate headquarters in Lake Forest.
This is an HYBRID full time direct hire role. 3 days in the office and 2 days from home/remote.
This position offers :
- Tuition reimbursement and Blue Cross Health Insurance paid for 100% by the employer!
- Excellent benefits including STD, LTD, Life insurance and 401K plan
- A chance to work with a market-leading independent technology and general equipment lessor developing customized lease solutions for large and mid-sized companies in the U.S. and have over $420 million portfolio.
- An outstanding growth path! This role will be tailored for planned growth and career advancement.
A relaxed and family friendly work environment that believes in work/life balance along with developing talented employees.
We are looking for a motivated Commercial Collections Specialist who can develop customer relationships, recognize delinquency trends, identify causes of account difficulties, and determine the best course of action to resolve delinquency issues.
•Responsible for maintaining continuous follow-up with customers to obtain timely payment
•Complete and provide account reconciliations
•Facilitate across departments on behalf of the customer for disputed invoices
•Partner with Sales, Billing, and Accounts Receivable to resolve Payment disputes
•Keep detailed collection notes within our system
•Understand and ensure compliance with internal procedures and controls
•Communicate effectively with Sales, Billing, Accounts Receivable, and Management
•Prepare Collection Report(s) for Management as needed
•Involvement in departmental initiatives, projects, or cross-functional training as required
•Excellent customer service skills
•Strong interpersonal (verbal and written) communication skills
•Strong organizational, time management and prioritization abilities
•Intermediate proficiency in Excel and other Office programs-V Lookup experience helpful
•Must possess a strong work ethic and be a team player
•3-5 years’ experience in a B2B Collection Department environment