Strategically manage all benefits administration processes and programs to ensure optimal employee experience and engagement
Manage vendors/partners, program changes, vendor contracts, compliance requirements and routine reconciliation audits to ensure program offerings and delivery meets the needs of the organization
Manage communication, education, and execution of benefits policies and offerings including new hire orientation, first point of escalation for benefits issues and questions, and change management initiatives
Proactively identify gaps or dependencies in processes and partner with cross-functional business partners to make recommendations for improvements and enable efficient benefits delivery; including a strong relationship with the Labor Relations and Compensation teams.
Manage the successful delivery of benefits enrollments (i.e., Annual Open Enrollment, new hire enrollment, retiree life-status changes, etc.).
Ensure compliance within benefits programs and practices (HIPAA, ERISA, Define Benefit Pension Plan, 401(k), etc.). Maintain current knowledge of US benefits compliance and regulation, in partnership with internal and external legal services and consulting resources.
Participate in Union contract negotiations process and support the implementation of any newly negotiated benefit plan changes, HR initiatives, and support for HRIS updates.
Participate and introduce topics as part of the Retirement Plan Administrative Committee
Partner and collaborate with HR team members, employee resource groups and employees to understand evolving employee needs in creating diverse and inclusive benefits
Keep abreast of industry trends and provide recommendations for key benefit design changes or implementations
Develop and manage department budget for health and welfare, retirement plans and wellness offerings.
Develop and deliver teammate training (including employees, managers, and HR Partners) to inform on best practices as well as appropriate process and procedures
Work on special projects as required, including, but not limited to, acquisitions, benefit program additions or changes, etc.
Responsible for leading the negotiation and resultant set-up of new benefits
Responsible for leading staff members for accurate and timely processing of bills related to benefits in partnership with appropriate finance team groups
Additional duties as required
Bachelor’s degree (or equivalent) in Business, Human Resources or other related field. 7-10 years of relevant experience in US benefits programs in complex regulated business or industrial company preferred. Related experience and/or education may also be considered.
Must possess knowledge of benefits leadership and administration in a US based organization.
Must possess in depth expertise of US benefits analysis, design, development, and administration.
Previous supervisory experience desired as this position directly supervises employees and influences leaders and partners within the organization.
Must possess strong written and oral communication skills, reactive and strategic problem- solving skills, interpersonal skills, negotiation skills, planning and organization skills.
Must possess proficient computer skills and a working knowledge of the Microsoft Office Suite.
Must be comfortable working in a fast-paced environment.
Certified Benefits Professional/CEBS or ASPPA certifications preferred.
Ability to travel throughout Western Pennsylvania Service Territory as needed