Account Manager; Industrial Systems (Remote)
Location:
This position is remote, meaning you can work from home most days following an initial period of training.
Compensation:
This will be a base + bonus structure. The base will be in the $80K to low 6 figures range. After 6 months to a year of service you would also be eligible for a 40% bonus potential.
Opportunity Summary:
Reporting to the Division President of a $40MM custom manufacturer of industrial power control and conversion systems, the Account Manager will be responsible for managing custom systems for established customers from proposal through startup. This requires maintaining and strengthening customer relationships and being the point of contact during each project, sales forecasting, leading internal kickoff meetings for the project, monitoring production schedules, and all the associated duties related to the open projects. You will also work to secure additional projects from the customers. This position will require domestic and international travel to sustain customer relationships. The company’s products have gained a reputation for having the highest quality and reliability, and are manufactured under ISO 9001 certified quality systems. The company culture is known for high ethical standards, promoting from within, and maintaining a constant focus on quality, customer satisfaction and continuous improvement.
Major Responsibilities:
- Maintain and strengthen relationships with established customers and engineering companies for assigned industry segment
- Coordinate with the SR VP of Business Development, Industry Managers and other top Management to establish the Products and Applications needed to win additional business in assigned industry segments
- Develop Application knowledge within the assigned industry segment
- Forecast short and long term Sales by customer
- Deliver and present proposed Systems solutions to established customers
- Negotiate to convert proposals into Purchase Orders and/or Change Orders
- Enter won projects into IFS and lead an internal kickoff meeting to present the project to the assigned Systems Engineering team
- Lead a Customer Kickoff meeting and/or Design Review meetings if required
- Act as primary point of contact for the customer throughout the execution of the project
- Interface with manufacturing teams in US and Xiamen, monitor schedules, check on project status, host customer visits, keep manufacturing updated on shipping details and contacts
- Participate in design reviews for first of a kind projects
- Assist customers, System Engineers and Service team with trouble shooting field issues
- Identify Service requirements to the Field Service Manager
- Follow up on completed projects to generate repeat business
- Domestic travel is required a few days a month (15-20%). Could be higher (up to 40%) if International travel opens back up.
Education and Experience Requirements:
- A Bachelor’s Degree is required. Engineering or related technical disciplines are preferred, but other degrees will also be considered with the right experience.
- 5-10 years in sales of Industrial Systems.
- Experience with direct customer interaction.
Keywords: BSEE, BSEET, Industrial Power Equipment, AC/DC Power Systems, SCR Power Controllers, Custom Transformers, Industrial Control Systems, Project Management, PMP
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